Please find below the terms and conditions.
Please read these Terms carefully. Access to, and use of Rossa Collections’ products and
the Rossa Collections website (Website), including any of its content, is conditional on
your agreement to these Terms. You must read, agree with, and accept all of the terms and
conditions contained in these Terms. By creating an account, or by using or visiting our Website,
you are bound to these Terms and you indicate your continued acceptance of these Terms.

1. Your Account
If you create an account on the Website, you are responsible for maintaining the security of
your account, and you are fully responsible for all activities that occur under the account and
any other actions taken in connection with the account. You agree to provide and maintain
accurate, current and complete information, including your contact information for notices
and other communications from us and your payment information. You may not use false
or misleading information in connection to your account, or trade on the name or reputation
of others, and Rossa Boutique & Collection may change or remove any information that it
considers inappropriate or unlawful. You agree that we may take steps to verify the accuracy of
information you have provided to us.

You are responsible for taking reasonable steps to maintain the confidentiality of your username
and password. You must immediately notify Rossa Boutique & Collection of any unauthorized
uses of your information, your account or any other security breaches. Rossa Boutique &
Collection will not be liable for any acts or omissions by you, including any damages of any kind
incurred as a result of such acts or omissions.

2. Orders
All orders are subjected to acceptance and availability. The items in your online shopping cart
are not reserved and may be purchased by other customers until it is checked out. We will
notify you if the item is not available after you made the check-out. You have the right to get a
refund if you do not wish to exchange to other garments. If you wish to exchange your item, only
garment of the same price and category (male/female) can be exchanged with depending on the
availability of the desired item.

 

3. Payment
Payment can be made by Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American
Express, debit cards and any other methods which may be clearly stated on our website from
time to time. You must confirm that the credit card/debit card being used is yours or that you
have specifically authorized by the owner to use it. We will take the greatest care to make our
site secured.

All online banking transactions on this site are processed using ipay88, which is a
secure online payment gateway that encrypts your details in a secure host environment.
In addition, we will secure the details of your order and payment, but in the absence of
negligence on our part we cannot be held liable for any loss you may suffer if a third party
obtained an unauthorized access to any date you provide when accessing or ordering from
our site. Configurations and prices of the Website, Products, and/or Services are subject to
change at any time, and Rossa Boutique & Collection shall at all times be entitled to modify
configurations, prices and quotations.

4. Delivery
Due to the Movement Control Order (MCO), kindly take note that we will process your postage
after 4pm and send out all order within 24 hours after payment is received before 4pm. Any
payment after 4pm, your item will be processed the next day. Estimated delivery times provided
are to be used as a guide only and commence from the date the order is sent out. We are not
responsible for any delays caused by destination customs clearance processes.