Shipping terms
Due to MCO, our shipping terms might change from time to time, kindly check for the latest
update about the shipping terms.
Shipping Days — Everyday except public holidays

Shipping Details
If you complete your payment until checked out before 4pm, your parcel will be shipped on the
same day. If your payment is after 4pm, your parcel will be process to the next day.

Tracking number will be provided through email or phone number once we have shipped out
your order. If you have not received your order within 3 working days, please email or contact us.

Domestic Delivery
Packages will be sent via Ninja Van / J&T / PosLaju courier services. Orders are processes
depending on when the payment is made as stated above.

Days to ship are 2 working days. Please be advised that orders placed during sales or peak
season may take longer processing time.

Days for parcels to arrive also vary on your place of domicile. Deliveries to Johor normally
take 1-2 business days; Peninsular Malaysia within 4-5 days; while East Malaysia may take 1-2
weeks. This depends 100% on the courier picked by your option.
Postage fee depends on parcel’s weight and courier picked by your option. Postage fees will be
provided by the EasyParcel.

International Delivery
Delivery to Singapore will be made using J&T services. Postage fees will be provided by the
EasyParcel.
When shipping to Singapore, customs can delay packages by up to (BERAPA MINGGU). This
doesn’t happen often, but it can happen. Kindly expect any possibility of lateness as we are not in
control of such delays in parcel movement.

Restrictions
– Urgent orders are strongly discouraged for custom-size Batik clothes and other orders.
– Please be adviced that orders placed through website cannot be self-picked up at our
boutique